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Privacy Policy on Personal Data Processing


1. General Provisions


This Privacy Policy describes how Wonderland Flowers (“we,” “our,” or “the Company”) collects, uses, and protects the personal information of visitors and customers of our website https://wonderlandflowers.com (the “Website”) in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

We respect your privacy and are committed to protecting your personal information. By using our Website or communicating with us through any means, you agree to the terms of this Privacy Policy.



2. Key Terms


Personal Information – any information that identifies, relates to, or could reasonably be linked with a particular consumer or household, including name, address, phone number, email, or purchase history.

Processing – any operation performed on personal information, such as collection, storage, use, disclosure, or deletion.

Consumer – any California resident who interacts with our Website or services.

Service Provider – any third party that processes information on our behalf under a written contract.

Website – our online platform located at https://wonderlandflowers.com.



3. Data We Collect


We may collect the following types of personal information:

  • Identifiers: name, phone number, email address, postal address.
  • Commercial information: order history, products purchased, payment details (processed through secure third-party services).
  • Internet activity: IP address, browser type, device information, pages visited.
  • Geolocation data: if you provide your address for delivery.


We do not collect sensitive personal information such as biometric data, financial account passwords, or social security numbers.



4. Purpose of Data Collection


We process your personal information to:

  • Process and deliver your flower orders.
  • Communicate order confirmations, delivery updates, and promotions.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.




5. Data Sharing


We may share your personal information only with:

  • Delivery providers for order fulfillment.
  • Payment processors to handle transactions securely.
  • Service providers assisting in marketing, analytics, or customer communication.


We do not sell your personal data. We may share limited data for advertising purposes, but you can opt out at any time.



6. Data Retention


We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law. Once the retention period ends, data is securely deleted.



7. Your Rights Under California Law


California residents have the following rights:

  • Right to Know: You may request details about what personal information we collect and how we use it.
  • Right to Delete: You may request that we delete your personal data.
  • Right to Correct: You may request corrections to inaccurate information.
  • Right to Opt Out: You may opt out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.


To exercise your rights, contact us at privacy@wonderlandflowers.com or call (818) 400-6763.



8. Data Security


We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we implement security best practices, no system is completely secure, and we cannot guarantee absolute protection.



9. Cookies and Tracking Technologies


Our Website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize offers. You can disable cookies in your browser settings at any time.



10. Data Transfer


Your information is processed in the United States. By using our Website, you consent to the processing and storage of your information within the U.S.



11. Children’s Privacy


Our Website and services are not directed at children under 13. We do not knowingly collect personal information from children.



12. Contact Information


If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

Wonderland Flowers
Email: privacy@wonderlandflowers.com
Phone: (818) 400-6763
Address: 13131 Sherman Way, Suite 101, North Hollywood, CA 91605



13. Changes to This Policy


We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes constitutes acceptance of the revised Policy.